Shipping policy
Shipping Policy
Thank you for shopping at Summit Lines. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within [e.g., 1–3 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [e.g., 3–5 business days] — $[X.XX] / Free on orders over$[XX]
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Expedited Shipping: [e.g., 1–2 business days] — $[X.XX]
Delivery delays can occasionally occur due to carrier issues or weather conditions.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will normally populate within 24 hours.
Customs, Duties, and Taxes
Summit Lines is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged or Lost Packages
If you received your order damaged or if your package was lost in transit, please contact us at japcwm@gmail.com within 7 days of the estimated delivery date so we can assist you in filing a claim with the carrier. Please save all packaging materials and damaged goods before filing a claim.